The business started in 2009 recovering messages from sim cards, when mobile phones had limited memory, and as smartphones were introduced, we moved to selling software on a USB drive. This means that performance fluctuates but we offer relatively cheap licences which can be updated to the latest version of the software during the life of the phone. We are based in Birmingham in UK and are doing our best to make the software as good as it can be within the constraints imposed by Apple on all external developers. We are backed by Boundary Capital and Mangrove Capital who are both venture capital companies. We are developers and sellers of recovery software for iPhones using Windows and Mac. NOTE: You will also not get a refund - that too is a lie, I am currently checking with UK consumer protection about it to see what they can do about this company and their refusal to provide refunds. In short - software cannot do what it promises to and you will not get good customer support If I had a working, unlocked and fully charged iphone then why in the world would I need your help to "recover data from a DEAD iphone". I have also been refused a refund even though their software cannot help me and I cannot even use it to help me (first thing it asks is for me to connect an unlocked and fully charged iphone). This software is unable to recover data from a DEAD iphone and their customer service took more than a day to get back to me and they wouldnt do anything. I bouught it to "recover data from a dead iphone" where they have articles all over the web saying that they can do this. Like everyone else, I bought this software and I am now seriously regretting it. Good luck to the rest of you, save your hard earned money and take it elsewhere. Its a simple scam, I should have read reviews before buying it I guess. The software does not work as advertised, the iCloud recovery does not even work AT ALL, their "customer service" is slow and when you do get a response its from someone who does not even understand your basic request, you will not get a refund even when you have a legit reason for one. So I wrote to them twice more in the last 2 weeks, no response still, obviously they know they're in the wrong and are refusing a legit request for a refund. I emailed them, finally got a response saying they weren't going to refund me, despite my issue being a legit reason for refund, I have read the policy. As it says in their refund policy, any technical issues are a cause for refund. Bought this product a few weeks ago and tried to recover photos from the cloud, every single time I've tried since then I get a technical error from there servers, it has not even tried to connect to the cloud once as the software doesn't work.
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